Norman´s profile

Reviews (1)


No Stock

I ordered a guitar for my grandaughter for Christmas only to be told three days later that no stock was available. Sadly this is not the first site that I have experienced this problem with.

27 December 2012

Reply from Soundsliveshop

Hi Norman, please note that we clearly show whether or not we are holding stock on respective product pages. If an item is out of stock, we can normally ship within 3-5 days pending stock at our supplier. If our supplier is out of stock this will understandably lengthen delivery times, did you check the Stock Status on the product page prior to ordering bearing in mind the Christmas cut-off you were working to?

We also respond and update tracking within 24hrs, the only time tracking updates take longer are for orders placed over the weekend, for example on a Friday evening, which will be updated during Monday.

Norman´s profile

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United States