I ordered a necklace for my girlfriend on 12/3/2012. I received a shipping confirmation email from namemylacklace.com on 12/6/2012 (with no tracking number). The email stated that it could take up to 13 days for regular delivery. 12/19 came around and still no necklace. I looked on the web site and it says it could take up to 16 days for delivery. So I waited until 12/22.... Still no necklace. I emailed the company, because they conveniently have no phone number listed on their webpage, and I'm told that it could take up to 18 days, haha. So... 12/24 has come and gone, did my girlfriend get her necklace? Nope! Horrible service, has to be a fake. I will be contacting the BBB as well as asking for a refund which I most likely won't get. DO NOT ORDER FROM THIS COMPANY!!
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I am so terribly sorry for this inconvenience the situation has caused. I have sent you an email with more details and a suitable solution for you.
Thanks,
Autumn
MyNameNecklace