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Having been a loyal O2 customer for years you think they would treat you right, think again. After a fraudulent business account was set up under my name 18 months ago I thought that O2 would try their best to try and sort the issue out ASAP, seems not. This issue has still not been resolved and O2 are becoming quite harassing with their letters and bills. The current bill is now over £6000 and they refuse to halt the account and have even let a new IPhone be added onto this account to a random address in London; 73 Oakley Square, London, NW1 1NH. They refuse to carry out a full investigation into it despite publicity admitting that they "HAD NO CLUE WHERE AND WHEN THE ACCOUNT WAS MADE".

So if this sounds like a Company you want to be involved with carry on.

Ben Williams´ profile

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Ben Williams
Bournemouth, United Kingdom