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Excellent, order to delivery, but complication when installing.

You guys provide superb service, I can't fault it, I would recommend you to every body. There's only one thing, when I came to installing the shower tap I found that there was only one rubber washer where as there should have been two. The other thing was when I had eventually installed it and turned the water on from the stop cock, there was steady drip from hot water side of the tap. I took it off put pft tap on and also had to make two washers to reinstall it again. I switched the water on, again the same problem. I did this numerous times with the same frustrating result. On the verge of giving up, I took it off and examined the tap, may be there was a fault in the tap. One automatically thinks everything is ok and there would be nothing wrong with the product. On close examination I found that the manufacturers had left out a rubber washer on assembly on one of the sides, that's where the water was dripping from. Eventually I stuffed in a lot plumbers mate and put it on, praying that this would resolve the issue. I turned on the water and and it worked no leeks, thank was very frustrating to say the least..

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Mr Bassi
United Kingdom