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Reviews (1)

parcel was open and boxes crushed

Have used this company many times.. bit disappointed that the package Was in such a bad state. It was open on one end and the content boxes had been crushed but the wormers intact.

08 January 2013

Reply from Beeston Animal Health

Dear Sharon
Please accept our sincere apologies that your parcel arrived in such a poor state.

It is our best intention that all the packages that we sent are packaged securely, but also packaged efficiently to allow for postage through your letterbox, avoiding the need to arrange re-delivery or have to go to the local post office.

I have marked your account for future orders to ensure that we do all we can in the office to make your parcel extra secure. I have also posted some dog treats as a sorry and hope these arrive to you in a better state!

Thank you for taking the time to leave your feedback.

Kind Regards

sharon young´s profile

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sharon young
United Kingdom