Suzanna´s profile

Reviews (1)

Bride & Groom Direct

Good promt service, few hiccups that were resolved quite quickly

I like the website and it is easy to use. The service is promt but it can be tricky to resolve any issues. I got some lovely wedding invitations however, always make sure you view any proofs if you order anything that would need personalising.

03 January 2013

Reply from BRIDE & GROOM™ Direct

Dear Suzanna,
Thank you for reviewing Bride & Groom Direct. The advice you have given above regarding proofing is a key part to the ordering process. All orders are sent straight to the printer without any intervention from us - unless the customer gets in touch. Automatic email proofs are sent as an extra checkpoint for people to review their wordings.
If there's anything we can help with, please let us know.
Kind regards,
Krissy
Web Team

Suzanna´s profile

profile image of Suzanna
Suzanna
Reviewer
United Kingdom

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