Neil Heron´s profile

Reviews (2)

Event Mobile Tyres

top tyres.....

Top service, 4th time I've used them.
wouldn't go anywhere else.
just make sure you order the correct load /speed rating for your size tyre.

Jon Blak found this review useful

Madfun

Empty promises!

Ordered an air hockey table, with 5/7 days delivery, then email explaining that due to the extra orders going through would be another couple of days. The truth was the tables were NEVER in stock. On contacting them we paid an extra £30 to get a table that we were told was in stock and would be dispatched the same day with next day delivery. On checking with madfun the following day, it was still in their warehouse, and would go out shortly. Promising delivery on the 22nd or 24th Dec. it's now Boxing day!

Well done for wrecking our 5 year old son's Christmas day, who now thinks Father Christmas doesn't love him and put him on the naughty list...........

Morning of the 28th and it has just arrived. Delivery note stated that it was collected on the 21st. So the fault lies with the delivery company rather than with Madfun. Due to the delivery not being in time for Christmas, Madfun were good to their word and reimbursed half the original cost.

Maybe they should look at a new haulage contractor..........

27 December 2012

Reply from Madfun

Hi Neil

Thanks for your feedback and comments.

Please accept my apologies for having let you down. I do feel that with Christmas presents at stake there should be no excuses. Regardless of how the situation arose I have let you down.

Please feel free to contact me directly and I'd happily offer you the goods you originally ordered at half price for delivery in 2013.

I know this won't save Christmas but I can only try to make a bad situation slightly better for you.

Kind regards
Steve

Managing Director
MadFun Ltd

Neil Heron´s profile

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Neil Heron
Reviewer
1970
United Kingdom

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