I've recently bought a copy of Battlefield 3, but then regretted the decision as EA, being EA, decided to throw in a sale just hours after my purchase. Since the key was not delivered yet, I emailed their support to cancel my order, to no avail. They sent the key and no refund was given. I then decided to open a dispute. I then received a reply from their FB page, saying that they could not help me as the case was now being handled by their paypal department. Unacceptable customer service.
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