Robert Vrba´s profile

Reviews (1)

Pixmania

money back !!

i'm buy in pixmania HDD player memup but this after two month broken.item send back to repair but this is inpossible ok to money back !and there is is start problem.
pixmania accept money back but this put any virtual piggy pix bank ??? without any asking and i'm this dont accept am want transfer money to me regular bank account.
well Pixmania this money transfer from date 10/12/2012 and money not received !!
first time 10 working day after new mail next 3 days following next 10 days and money???bank transfer is very fast max 3 days in EU area (for example im send for traying money to germany and france and recived to germany next day in France second day !!!!! )
Pixmania say all costumer is idiot or stupid but sorry no.
now is send official investigation from irish garda to france police about this cause for defraud money (maybe not just me??) and me lawyer want send action to civil court.
Regards Robert

Blase Barany found this review useful

02 January 2013

Reply from www.pixmania.co.uk

Hello,
Thank you for your review.
I am sorry if your HDD player is faulty and if you were not satisfied with our after sales service.
We aim to provide the most efficient after sales service to our customers at all times.
Please note that you have 2 weeks to return a faulty product for an immediate refund or credit. After this period of time we reserve the right to have any faulty item repaired. If an item is deemed irreparable or the time frame is exceeded we will issue a credit to your pixpiggy if it is no longer in stock.
I urge you to contact me with your order details on emma@pixmania.com so that I may investigate further into your order as I would be more than happy to resolve this for you.
Kind Regards
Emma
Pixmania Mediator

Robert Vrba´s profile

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Robert Vrba
Reviewer
1964
Belmullet, United Kingdom

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