Gordon´s profile

Reviews (2)

SkyParkSecure

Read all info about the carpark in full before booking - I didn't!

I just booked my car in at an airpark near Manchester Airport and after booking I was a bit hacked off to get a discount voucher emailed to me the following day which offered me cheaper parking than I had already paid! Couple of things to look out for though; when booking online some extras are automatically added on and it's up to you to delete them! I missed the one about receiving an sms message and was charged £0.50p for something I don't want. Furthermore I didn't notice that this particular carpark is un-manned and you have to take your keys with you. Don't know about you but I kinda like to leave the keys with someone so at least I know where they are and it's something less to misplace and remember! But, the main point is that they accept NO responsibility whatsoever for your vehicle and that is a concern for me. From what I have since read it would appear that this is nothing more than a basic carpark with everyone driving around trying to find a space. Should have paid more attention and parked in a manned carpark where they take your car and park it then you jump in their shuttle bus and are taken to the airport rather than looking for a bus stop and waiting for a bus. I prefer the manned option as there's some peace of mind knowing that it's staffed 24hrs a day. Big error on my part and I can't change it or I'll lose money. We'll review when we return but probably won't use this again for the reasons stated. Finally it's a bit annoying when you receive a discount voucher offering cheaper parking 1 day after booking!

06 August 2013

Reply from SkyParkSecure Ltd.

Dear Gordon,

Thank you for your comments.

Against additional information for all the car parks we advise whether you keep your keys or not as standard information.

Kind Regards,
Customer Service Team

Shoetique

Ordered, delivered, on time - as promised!

First time buyer from this company and I can't fault them. Placed order on Monday, got additional online discount as advertised (had previously tried other suppliers but online discounts shown weren't being applied) and was advised of a two day delivery - and two days later there it was. This was only a few days before xmas so on time delivery impressed me.

Gordon´s profile

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Gordon
Reviewer
United Kingdom

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