By all means look in the local tile shops to get ideas but do then go on-line. Trust the reviews for Tile Mountain. I've been vey pleased with price and delivery. Haven't got round to putting them up yet - waiting for "the man"
Appointments came through quickly and at convenient times. It was a pleasure to be treated as an intelligent human being. I didn't experience any hard sell. The adviser was patient in answering all my questions. There was a problem at the end but I'm mentioning this only because it was resolved so rapidly and in a very "customer focussed" way. Sorry for that jargon but I am a retired Customer Serice Manager and truly appreciate good service. I gave 4 stars only because equity release may not be best for some people so I would not recommend to everyone
Order made 10 December for a Christmas present. I chased when no news that week and was told then the order was not available. I asked to cancel. 18 Dec I was told by e mail item was in stock and would be sent by courier, not standard delivery, that week. 20 Dec e mail received in the evening saying item not available - did I want an alternative? I phoned and was told it would be sent next day delivery, by then Monday 24 Dec. Waited in all day and of course nothing arrived and phones not answered. Chased on 27 December and recorded message says closed until 2nd January. I DON'T ADVISE ANYONE TO USE THIS COMPANY
Joanne Wyper found this review useful
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