I would not recommend people using this myprotein in case something happens to your order. I placed my order 13-11-2012 and it was dispatched 19-11-2012. I wrote a complaint the same day about parts of my shipping address was missing in the dispatch email. I got an email back and was told to keep an eye on my order, which I did. I send a complaint again 03-12-2012 about not receiving my goods and was told to send a claims form asking for refund or replacement. I send the form asking for replacement, which was send from my computer in many different formats, but myprotein could not open the file. I keep sending the attached form and 06-12-2012 I got an email saying that according to track mail my order was dispatched from the export deport. Unfortunately this is tracking information from back in November and I guess a new support guy had no clue about our previous email exchange. I get a new email 09-12-2012 about myprotein still not have received any claim form, even though i kept sending the forms, and asking if they received it. Since such a long time past, i chose to ask for a refund and this time they received the claims form 12-12-2012 and told the money would be back to my account within 3-5 working days. 22-12-2012 there was still no refund on my account and I wrote a new email asking for a refund. I have still not heard from myprotein and i send a new email today 27-12-2012 asking why i have still not received my refund.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.