Buddy´s profile
Reviews (2)
SerenataFlowers.com
Very Good Service, good value with plenty of choice.
Apparently the flowers were very nice and the service was very good too, I was kept informed by email and text about the there expected ETA and again after they were delivered which was very good. would definitely use again.
Iwoot
Poor customer service and delivery times, do not use this company!
I thought I had purchased some unusual gifts from this company to give on Christmas Day.
I placed the order on the 14th December, I also placed some orders through Amazon on the 16th December which were delivered on the 18th and 19th. (Great service as expected using Amazon)
By the 21st I started to worry about my order so I tried calling them, this was a complete waist of time as I was put on hold for 45 minutes as there automated service kept saying that they were receiving a high volume of calls (Probably customers like me panicking because they had not received there orders!) Had no luck getting through so I sent an email instead, on the 24th I had to go into my home town to get replacement gifts, sent another email as I had not received any correspondence, there tracking system was a waste of time as it just said on the 20/12/2012 : Your order has been scanned at the Origin Depot for export. On the 24/12/2012 : Your order has arrived at the carrier's central hub.
I will never use this company again and I warn others not to either, unless you don't mind a really long wait for your order. (Perhaps they will arrive in time for next Christmas?)
Buddy´s profile
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