Having received a text message from Interlink on 22/12/12 stating that my parcel (a Christmas present ordered on Amazon) would be delivered on Christmas Eve, I waited in all day -and nothing came. Now, 3 days later, Interlink's online tracking facility can only tell me the parcel was collected from the sender on 24/12/12 and the recorded message on their misnamed "Customer Service" number (phoned around 14:00 today) says they've "been unable to help on this occasion" -before I even get to enter my parcel number. I know it's Christmas, but if they cannot provide the service, they shouldn't offer it. As a result of this disappointing and frustrating experience, I decided to check what others have said about this company on several online review sites, and it seems that my experience is all too typical. Never again will I purchase goods that have to be delivered by Interlink.
**Addendum** I'm pleased to report that the parcel has now (28/12/12) been delivered -and within the advised time slot.
Folken Contz found this review useful
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