Emily Carding´s profile

Reviews (1)

DPD UK

LIARS.

I was actually not only sitting by the door, but checking regularly outside for the van. How dare they say I wasn't in to recieve the parcel? Knowing that it would be delivered today I made sure I was up and around at 7.30 am, depsite not sleeping well, just in case. Later on in the day I recieved the email to say what time it would arrive, (this being a second attempt, after first sttempt on Christmas Eve, when we didn't hear our EXTREMELY loud doorbell ring either), so was avidly, eagerly waiting, with ears pricked.

NOTHING.

And then the message on the tracking system to say that we were out. But WHERE is the calling card, hmmm?

Lies, lies, lies.

If this happens again I will curse them. Grrr.

Felix Maughan found this review useful

28 December 2012

Reply from DPD UK

Hi Emily,

I'm really sorry to hear of the issues you have encountered with your delivery. :(

I understand your parcel was delivered and signed for on 27 December at 17:05 - is everything okay?

Should you require any further assistance please don't hesitate to email socialmedia@dpd.co.uk and supply your parcel reference number and contact phone number.

Kind regards,

Andy.

Emily Carding´s profile

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Emily Carding
Reviewer
1975
North Hill, United Kingdom

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