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Reviews (2)

SerenataFlowers.com

Service worked spot on but website order system could be better.

As with all remote flower sending you the sender do not get to see the final artical but I know that the recipiant was very happy and they got delivered in good time so
5 Star for the product and delivery service.
The website was a little confusing,
1. You select the bunch of flowers, easy! you get a picture of the selection and then your asked if you want a larger or extra large bunch. easy click the box.
2. Exrtas, now I clicked on every part of this box and gave up, it will not work. As this box is clearly marked as stage 2 you really expect to do something with it but It's only there to confuse you, ignor it.
3 Select card, there is a pull down menu and no matter what you select
( I selected 'get well' ) you were defaulted to 'Love' suggest you ignor this menu also.
After some trial and error I managed to get a Card written to my wording and a balloon, but not before the site had doubled my order, caused, I think by going back, to try and get the extra box to do something, anything.
Managed to edit the quantity to 1 bunch of flowers and selected Paypal.
Now normally Paypal will allow me to select which method of funding I wish to use
Bank account or credit card, but this option was not available so ended up having to fund the purchase from the wrong funding source....

Yes I would use Serenata again because the end result was great but I hope they read this and apply a bit more logic to the ordering system.

First Furniture

Fast delivery just before Xmas stunning

We purchased a dinner table, 2 seater for the kitchen, (Julian Bowen drop leaf pine single centre leg round table).
Arrived 36 hours after clicking buy on the web site, which was just 2 days before Xmas!!
Price was the lowest I could find on the web, very pleased, no damage in transit which is always a worry with larger items.

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ose1665
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United Kingdom

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