im sick of writing things about this nightmare company, i ordered a curry on 8th December from mumbai bay in cardiff, at the top of the screen by delivery it said free curry when you spend over £15, ordered my food and added the free curry in the comments box, then had a phone call from takeaway saying the offer was no longer available but i told them it still showed.
Lovely man i spoke to said he would give it to me anyway and ring just eat, then had a very rude member of staff ring me telling me the offer finished a week ago so couldn't have possibly been on the order screen but then contradicted himself and said how it takes sometimes over 24 hours to change the offer, he then told me i either pay for the curry or dont have it , this man was very rude and told me im a liar.
After this phone call i rang the takeaway and the owner was very annoyed and said how i was his customer and it was nothing to do with him, just the free curry error as he nearly lost a customer and i will now order direct from the curry takeaway. Mumbai bay takeaway in cardiff took down the mans name and was taking it further himself, ive tried complaining via facebook and email and all i keep getting is sorry we have no record of your complaint, why dont you try emailing me just eat instead of me chasing you over something which ruined my night and made me feel like a right idiot all over a bloody takeaway !!! sick of telling the same story of shocking service. DO ME A FAVOUR JUST EAT AND JUST DO WHAT YOU SAID YOU WOULD
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
Hi there, it looks like we're having trouble getting you logged in.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
Hi there, it looks like you still haven't activated your account.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.