Mr Anthony Shepherd´s profile

Reviews (2)

Good service but concerned the costs are increasing too much

When repeating my order this time I was concerned to see that the cost of the items I needed had increased by approx: 25%. That seems a lot to me, and may stop me from ordering items again if the costs increase further.

27 June 2013

Reply from

Dear Mr Shepherd,

Thank you for your review.

There has indeed been a price increase on the website. I'm afraid this is a direct result of the price increases we are subject to from our suppliers and manufacturers. who increased their prices twice in two years and forced us to raise ours too.

I am sorry that your chosen items were increased, but we've done out utmost to keep the prices as low as we possibly can.We will continue to make sure that our prices are very competitive; and, as always, we will continue to offer free delivery on all our products, regardless of cost or quantity.

Best wishes,


Mail Order Trees

Very efficient service & delivery

The tree I ordered arrived earlier than I thought it would due to the busy Christmas period. Pleasantly surprised by the efficiency of the service.

Mr Anthony Shepherd´s profile

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Mr Anthony Shepherd
United Kingdom