try and buy something online, last 3 transactions i have had stopped, the last one i rang their creditcard customer services to say i am going to buy a tv and just to inform them, they say they cant stop the automated service from blocking the transaction thinking its fraudulent, i tried to buy on the currys site which has veritas, it skipped the verify process and just blocked the transaction, quess what halifax, stick your cards where the sun dont shine, you are a sh1t bank and your methods are antiquated, you just lost a customer, shame there is no zero star option or minus stars
long story short, ordered a painting from china, was put on wagon on and off wagon 3 days running, i wonder why it turned up smashed, it would have carried on for more if i wouldnt have rang customer services. total sh1t unprofessional company shame i had to give them a star
ITS A SHAME YOU HAVE TO GIVE THEM A STAR, SHOULD BE MINUS STARS
i placed a order with them after seeing on their website a good deal, it says it was in stock, paid everything up, comes about 2/3 days later still not noticed i had not received a confirmation email, money had gone out of my account, spoke with customer services about receiving no emails etc, hold my breath waiting for the refund, this company is complete pants, if want my advice, dont always go for the cheapest price, steer well away from directTVs, it will end in tears ps. i would have been waiting in all day today waiting for delivery as stated, if i would not have phoned them, they had said they had phoned me but not received any calls, as of 1340hrs not received a confirmation of cancellation given i phoned them at 0930 hours. i think kirklees trading stadards and CAB are going to be informed regarding this company
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