Matressman sent myorder very quickly.Unfortunately,I had pressed the wrong "button" on their "size choice",on the website,so I got a 3 foot 6 inch mattress instead of the 3 foot I wanted - as soon as it arrived, I contacted the company, but they said it was impossible to return the item, or change if for a the right size. I was also told that if I used the mattress on the 3 foot bed (I have an electrically operated adjustable bed,as I am disabled) the guarantee would not apply.
Apart from that little glitch, I found the company helpful, the mattress is good quality, the people I spoke to were polite.
I am comfortable on my over-sized mattress!
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