I found the website really straightforward and easy to use, and I could set everything up before the transaction. It was great to be able to choose the exact time the transfer went through. Emails let me know exactly where we were in the process, and I could login to get the specifics. I converted pounds to kiwi dollars, and had then money in my NZ account in less than two days. Combined with great rates, there is nothing that I can fault.
They sent an envelope, which I returned the phone in. About a week later (during xmas period) received the cheque for the full amount. I also received emails along the route keeping me updated.
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