Gbposters

Slow despatch - lied about despatch date

Not a great service, ordered on the 14th Dec in plenty of time for Christmas - website says usual despatch within 24-48hours. Received an email on the 18th to say item had been dispatched still didn't arrive on the 20th. Phoned them to be told it should arrive on the 20th as it was with dpd - they did atleast respond promptly to be fair! Didn't arrive then, arrived on the 27th December after requesting tracking number - wasn't with the courier until the 20th! Pointless, completely missed Christmas and didn't seem to even care - no apology or anything! Useless!