Digital Review is really getting it right just now with great prices and good service and a super community web site.The products I ordered were despatched promptly, packaged appropriately (ie in bubble wrap not foam chips or shredded paper) and arrived within the stated time window.
What would make it even better? Well for DR they really should include a delivery note with the goods - I found it strange there was no paper work at all with them.
As usual with internet shopping, the weakest point is the delivery to the end customer. DHL provided a great tracking service and texted me with useful information, but didn't really offer me delivery times that were convenient for me. I've just spent several hundred pounds - I'd go another 10 to have the goods delivered when I'm at home not when I'm at work. In the end I had to go and get them from the depot which was a nuisance. It was frustrating to track my new lenses travelling from Hong Kong to the UK in a day or so only to have them sit in a depot 10 miles away for several days because they won't deliver when I am at home. I'm sure there must be a real marketing opportunity for a courier who is prepared to deliver, say, between 7 and 10pm. Overall, very good and I would certainly buy from Digital Review again.
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