For Christmas 2011 my son, who lives in Australia ordered me a hamper via iflorist, the hamper never arrived - only after many emails and phone calls from myself in the UK and my son in Australia did he eventually get a refund. This was besides the point, I was extremely upset as was my son. The attitude and service was terrible.
This year once again (I know he should have learnt his lesson) ordered two hampers, one a cheese hamper and the other a wine hamper. He made the order online with a Uk website ( no mention of iflorist on the site)
He selected 21st Dec as the delivery date. On this date the cheese hamper arrived via a uk stockist. I spoke to my son and he told me I should have received a wine hamper as well. I rang the company who sent the cheese hamper and they said they only dealt with food orders and surprise suprise IFLORIST is the company's that sends other hampers.
It is now 28th December and my hamper HAS not arrived. I have left messages with iflorist and my calls have not been returned. Once again I and my son are extremely disappointed and angry with this company. I advise anyone NOT to use them!!!!
When the non delivery occurred in 2011 I contacted trading standards. Service has obviously not improved,
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