I came across this company when searching for a Christmas present and an so glad I did! The recepient, an elderly lady, likes to wear wool in the winter as they always did , but the styles and colours I selected brought her into the 21st century. The Guernsey Gilet in bright red was very well received as was the flannel grey crew neck sweater - she really was delighted. I had been told that one item was out of stock and would arrive after Christmas but thank you Wool Overs as both arrived before. The quality of both items was excellent, super stylish and the sweater so lovely and soft. How does the song go, something like "Now that I've found you I'll never let you go" how true, I'll be back but this time I will be purchasing something for ME!
Visited site just before Christmas and decided to place an order for the double walled stainless steel cafetiere. Placed order but I was unsure if the payment had gone through or not as 'PC timed out', telephoned customer services who checked for me with their IT guys who confirmed that it had. The very polite and helpful young lady also put me through to her superior who again was also extremely friendly and professional and when I asked if it would be delivered before Christmas as it was a gift, agreed to send it by courier and it arrived on Dec 23. It was a pleasure to deal with this company as so many online customer services take the order details when there is a problem but never appear to take action!
The cafetiere was perfect, good quality and very stylish and the recipient was as delighted as was I with the positive experience of shopping with ProCook. I would definately recommend this company to anyone wanting to equip or re-equip their kitchen.
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