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Reviews (8)

Sportsdirect

Good service, rubbish shoes but awesome mug!

The top I got was good quality and there are no signs it is a second or B grade stock, not one of their own brands either. The shoes on the other hand are obvious seconds as the soles are manufactured all over the place making one foot feel as if there is a lump under it while walking.

I only tried them on properly after 2 weeks and phoned them to complain, they gave me a free post address to return them to and they didn't even need the original box which had been recycled.

Some bad products but overall a good service on returns.

The 1 pint mugs they send you are amazing though, wouldn't be without one from now on!

Trustpilot

Allows the companies to adjust their feedback by complaining against valid reviews

Reviewed a company, had sent them my order information and order ID email, they still deleted my review.

What is the point of a review site that only allows through positive reviews?

REPLY:

I have sent you the information you requested already and yet still the review is unpublished.

ADDITIONAL:

It seems the company I negatively reviewed has made several other accounts and positively reviewed itself and then reported my review as being fake. I have already given the supporting information to show the legitimacy of my review and it has not changed, i don't see why new people can report it and get it taken to review again.

crag, David Phillips, Jamesand Tommas found this review useful

10 January 2013

Reply from Trustpilot

Hi Mike,

Thanks for reviewing Trustpilot.

What happened to your review was that it got reported. Any user or company can do that if they think the review violates our guidelines. When that happens, the review is temporarily replaced with a screen that tells other users about the reporting.

I can see that our Support has sent you an email asking for some documentation 3 days ago. Once we receive your documentation and can verify that you are a customer at the compnay you reviewed, we will publish your review on Trustpilot again.

If we haven't heard from you within seven days, unfortunately, we will have to remove your review permanently - without further notice.

I hope this answers your question, otherwise you are always welcome to write to us at support@trustpilot.com.


Best regards
Ghazaleh Mobkie
Trustpilot

Paypal

Great for buying with their buyer protection

Paypal always has your back when you're buying online, no need to give your details to every website you use, just checkout with PayPal and you're done. Not too bad as a seller either if you're smart and get signatures for deliveries.

Gamersgate

Great deals and good site for games

Steam keys generated straight after purchase, no problems with payments or anything. Will be using again as they have some good bundles on.

Green Man Gaming Ltd

Key sent quickly and cheapest by far

No issues getting the steam key sent through, full working key and not one of those dodgy Russian ones that you have to circumvent the region locking with.

Steampowered

Not always the cheapest but gaurenteed to work

Never had any issues with Steam whatsoever. The summer sale and winter sales are the ones to watch as there's some bargains to be had.

Zavvi

Says one thing does another

Ordered some items on an online auction site from Zavvi, they took my money and then did nothing. First phone call and they said there was a problem on the system and my order would leave the warehouse that night. Two days later and still no order sent, phoned again and was told it's definitely right now and that it will be shipped out later that night. Ended up having to open a dispute with the online payment company to get my money back. They are cheap yes but flip a coin and that's the chances of getting what you ordered. Will not use again.

Direct2Play.com

Rubbish and rude support

Have had to open a payment dispute to try and get my money back as these guys sell Russian steam keys that won't work with normal steam keys. They expect you to break the Steam terms of service by using a VPN to circumvent the region locking of the keys. They operate a no refund policy just look at their terms and conditions and you'll see it clearly there. I wouldn't use them if they were the last company on earth selling games. I urge you to stay away from them.

18 April 2013

Reply from Direct2Play

Please read the term and condition you accept before adding this item in your cart, is not our fault if you dont take your time to read the item description before buying online

It is your obligation to read the items description be for buying to ensure you get what you need

http://www.direct2play.com/content/8-delivery-cancellation-return-refund-guaranty-policies

thank you and stop acting like a little kid all our review are legit

Mike Hinks´ profile

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Mike Hinks
Reviewer
1981
United Kingdom

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