Looks to me like DPD have been lying through their teeth again to me, I have yet to find one delivery they have made where they actually have done their jobs properly!
Firstly they delivered I wasn't in that's fair enough, but it would have been nice to actually been able to actually get a predicted time (the 1 hour window of when they will deliver, which I never received), but then to find out that an upgrade to my delivery on a saturday was not actioned (typical incompetent DPD) then them telling me that my door was sold brown when actually it's partially glass.
I mean it's quite a high value parcel and you need to actually get this right first time, you have yet to actually do this, not to mention that when I phoned their customer services to find out where the heck my parcel was, I asked if I could go down and get it, 30 miles away (not great but this is where I am getting worried), they said the depot was open until 3pm, that's a lie they all close at 12 noon, so basically been told inaccurate information, nice job DPD!
Then to be told I couldn't get access to it because it would still be with the driver now, so basically you can't tell where the heck it is then? Makes me feel I should talk directly to the police and wonder if this is theft as I have heard others with similar responses from you and you have stolen them!
This really is frankly shocking service, get your jobs done competently would be a nice thing you know without all this inaccurate rubbish you keep dribbling on about, I don't think DPD as a whole work force have 1 single brain cell to rub together collectively let alone single people!
PS this was supposed to be a xmas present for xmas eve but typical DPD slower than snail mail and that's really saying something!
Martin Belk found this review useful
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