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Garden XL

TERRIBLE SERVICE. No communication and they sell items they don't even have in stock.

The item I bought was not even in stock, but Garden XL didn't even bother informing me of this, they left me waiting for the boots to arrive in the post for a week. I couldn't contact them on ebay where I had purchased the product so I rang them and was told they would ring me back. They didn't. Eventually I got through and was told that they didn't have the boots in stock but they would send me the more expensive equivalent at the same price. However they didn't bother putting these in the post either. Eventually I got a pair of boots after numerous phone calls and nearly a three week wait. Garden XL are a totally useless company with zero customer service. Don't buy anything from them as you will be disappointed.

Mr M R Osborne found this review useful

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Emily
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United States

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