Gear4music.com

poor service - let us down for first time in years

Have used many many times via interent and store/warehouse in york ni issues. this christmas first trip to york (20 miles round trip) just before item in warehouse can have for you tomorrow if you can come back. 2nd trip to york (another 20 miles round trip) to collect, sorry had a problem can we deliver it in two days, ok. day of delivery nothing arrived! called and was told opps sorry we put it down for next saturday (after christmas) can you come on christmas eve to collect. SO 3rd trip to york (another 20 miles round trip). Here you go sir - erm thats not what i ordered!! turns out my item Cymbal Practice Pads - not drum pads. had been delivered on the saturday to someone who had ordered drum pad. so christmas came and went no pads!! waiting to see if they turn up today as promised!!! not hopeful. :(