shipping was very fast product arrived in a few davs 99% quality less 1 plastic connector for hand held.instructions are useless we improvised on much of installation dont try to install with provided hardware heres my advise adapter ells and adapter tees to loop body heads those nice cast brass ones with tabs on back to secure to frame same goes for rain head dont waste time trying to figure out the silly things included just install adapter ell at proper depth in ceiling if you aint real handy get a good plumber i know its an oxymoron but ill say it again a good plumber
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