Repaircare

Can't believe they lied on job tracking!

I have been waiting two weeks for my fridge to be fixed so I checked onnline for a phone number as two weeks ago I was told a part would be ordered! I tracked my job and it said the engineer had been out three times and the the fridge is now fixed (one week ago). I still had heard nothing from the company and they have 3 contact numbers for me! I phoned and asked why it says my fridge is fixed and they said they had to write something to close the job---the truth would have been nice! And then he informed me the part has stopped being made so they couldn't find the part! My fridge isn't that old and I amazingly I was able to find the part myself online! They couldn't have looked too hard! They have refunded part of may payment minus their £45.00 call out charge! What an easy way to make £45.00. Not impressed and would definitely not reccommend!

Fumingand Wilbur found this review useful