chris Burr´s profile

Reviews (1)

Atlantic Shopping - Bar Stools & Dining Chairs

not very impressed

I was told these chairs where very solid and able to be used in cafes without any problems. Just one look at the base of the chair, the size of the metal flange will tell you these chairs would not last long under any amount of fair usage. The flange is far to small to disperse the persons weight from the wooden bottom of the seat onto the flange, resulting in damage to the bottom of theseat and also the flange. As I was misinformed to the standard of the seat, I find it very wrong that I had to pay £40 charges for the chairs to be picked up. Regarding your statement to treat this "as if I were writing to a friend" they would no longer be a friend.
Yours Disappointed,
Mr. C. Burr

09 January 2013

Reply from Atlanticshopping

Dear Chris,

Many thanks for taking time to leave your feedback.

The Clementine chair is one of our most popular chairs, and we have sold thousands of these to exhibition companies up and down the country.

For this use, the Clementine chairs have been ideal. Different customers have different needs, and perhaps for a café the chair’s mechanism could take on more damage than on an exhibition stand.

I can see from the warehouse inspection that one of the hydraulics was scratched. Other than this, the chairs were found to have nothing wrong with them. This is the reason why the refund was implemented minus the £10 per box collection fee.

If you have any further queries then do not hesitate to get in touch – we are happy to help.

Kind regards
Atlantic Shopping team

chris Burr´s profile

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chris Burr
United Kingdom