Bravofly was good to book my ticket with however, on my return trip I wanted to book a piece of check-in luggage. I phone Bravofly and the lady I spoke to said that she would do this and call me back by the end of the day to recieve payment. I didn't hear anything. the following day I phoned again to be told that I had to contact the airline directly. If I had not chased this up and turned up at the airport thinking Bravofly had done what I asked then I would have had to pay double for the check-in luggage.
So good to book with but if you need to change anything be aware that you may not be being getting the full details and don't rely on the changes ebing made without a follow up call.
I bought some muckboots for a christmas present, they were a good price, delivery was a problem as i paid for 24hr delivery but Parcelforce are notoriously bad so they weren't delivered until 3 days after my order, but the additional charge for fast delivery was refunded and they were with us int ime for Christmas, just! Great helpful staff helped me to track down delivery just a shame they use Parcelforce, for where we live this would put me off using them again which is a shame as good product and helpful staff.
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