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Incomplete Shipment+Myprotein.com does not ship to my country

Myprotein doesn't currently ship to Romania so I asked a friend in the UK to receive the package; this is a belated review as I only now came into its possession, when she came over for Christmas.
One 500g bag of Vitamin B5 was missing from this shipment; I ordered two and received only one. Other products were as ordered. Also there was no invoice in the package, which may explain (but not justify) the packing error.

I'm rather pissed off over this one, no so much for the value of the missing item (£24.99) but for not getting a product I still very much need.
I have no means to substantiate my claim, but a £24.99 refund would be nice. From the happy buzz of other customers it sounds like I'm the odd one out.

Radikal Film-casting´s profile

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Radikal Film-casting
Bucharest, United Kingdom