Rubbersole

Hmm not so sure they aren't a fake!

I ordered men's Ascot Ugg Slippers. Paid over the odds but expected that as I couldn't get them from the Ugg Australia site. Got the slippers, the inner tissue was really quite crumpled, like they had been opened and fiddled with. There was a card talking about a security identification tag or something in the box which you move around and should demonstrate they were real. I couldn't find it, so there is the worry in my mind that they were fake. Would I use this website again. For this reason the answer is NO.

31 December 2012

Reply from Rubbersole

Hi Sarah,

As we are an authorised Ugg retailer we don't sell fake product so for this you may choose to contact UGG Australia directly and ourselves about this! We will be more than happy to help you make a return request for a replacement pair (if we have it in stock) or issue a full refund.

Kind Regards,
Katie, Rubbersole Customer Service