www.blinds4uk.co.uk

Good quality but poorly described

Spent quite a lot of money on the woodweave blinds for 3 kitchen/diner windows and 1 door opening but was dismayed to find that even when stowed the blind still hung over 30cm down from the top of the opening. We assumed that, as the blind was described as having a pelmet, all the blind stowed behind it. One of the windows is a metre high so a third of available light is blocked out which somewhat defeats the purpose of a window. As for the door opening a manoeuver similar to a limbo dance was called for!!
Apart from returning the blinds (which we didn't want to do as they do look nice) the only other option was to obtain extra lifting hooks so we phoned the company to enquire and state our concern. We were told that extra hooks were 12p each plus postage but after sending off a complaint via e-mail they did relent and sent the 40 hooks free of charge.
Apart from the above complaint the delivery was very quick and, as already mentioned, the blinds do look very stylish giving the room a cosy warm feeling.