Ian Melia´s profile

Reviews (1)

Festive Lights

very poor delivery and service

Ordered on Sunday, told it would arrive on Tue, then Wed, then Thu. Eventually arrived on Friday very late. The staff at Festive lights where extremely rude when I asked them about the delay on more than 1 occasion. They said the address label was incorrect. The delivery man said the address label was correct but his barcode reader had a problem. Not impressed with the whole service at all. To top it all the tree was broken at the top...

08 January 2013

Reply from Festive Lights Ltd

Hi Ian, our delivery couriers are usually very reliable but sadly it would appear that in this instance the service was not sufficient. For this I can only apologise. As I understand it, you have contacted us regarding the broken tree, and I am confident that the situation will be resolved.

Ian Melia´s profile

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Ian Melia
Reviewer
United States

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