Elaine Keys´ profile

Reviews (1)


THREE IS THE WORSE MOBILE NETWORK IN THE UK, hate its customer services, hate it all about three

I have two phones, one with three and another one with O2, its amazing the difference between one and the other.
O2 customer service is simple, easy and things are done pretty fast, in the other hand, three website is useless, their customer service even more useless and their policies are ridiculous. I am a pay as you go customer, and never loved 3 anyways, but now I have it more then any other operator
Trying to get my phone's internet unblocked through my handset, as they classify even an art website as adult content, with no success tried online, through my three account, also with no success, I then tried phoning them, after talking to an indian assistant that i could barely understand, and give all my details from bank account, address, Drivers license etc, to be asked to wait up to 2 hours for a text message confirming that they had my details checked.
after waiting over an hour for the text, I got a text saying that they couldn't have my age checked therefore they were unable to provide me with my adult content pin number. And I just want to watch a normal film
WTF...... Not impressed, in fact really disappointed
I hope they bankrupt and get out of business

Chris Ingram found this review useful

Elaine Keys´ profile

profile image of Elaine Keys
Elaine Keys
Motherwell, United Kingdom