Interlink Express

TOTALLY USELESS UNRELIABLE IGNORANT COMPANY LACKING IN CUSTOMER FOCUS

Paid for items that were required urgently to be delivered NEXT DAY. received SMS from Interlink on 27th Dec stating that items would be delivered next day 28th. Waited in all day 28th and items did not arrive. Tracking showed them still in Manchester and I'm in Midlothian!!!! Emailed company 3 times now with NO RESPONSE WHATSOEVER!!!! phoned local office who promised to phone me back or at least email me. Still waiting!!!!!!! eventually managed to circumvent the telephone system that does not allow you to speak to a HUMAN and received no joy!! Tracking currently shows my parcel in Birmingham. This company clearly taking money under false pretences by having customers pay for next day deliver and not fulfilling there part of the contract.

WOULD NEVER USE THIS COMPANY AGAIN AND WOULD ADVISE OTHERS TO DO THE SAME!!!!!

Folken Contz found this review useful

07 January 2013

Reply from Interlink Express

Hi Roger,

I'm really sorry that you experienced this delay, and for any inconvenience that was caused.

I see that the parcel was delivered on New Year's Eve (to a neighbour) - was everything okay?

Please drop an email to socialmedia@interlinkexpress.com if you need any assistance or information.

Kind regards,

Bobby.