I have ordered two small items in March, one arrived faulty, now is June and they still delaying with the replacement. Customer service is unpleasant and unprofessional, they completely don't care about their own clients. I will never buy from them again.
I ordered speakers + AV receiver from them, they have amazing deals I couldn't find anywhere else. They respond quickly calling you if there are any problems. I would give them 5 stars for they service but... Communication through an email doesn't exists, don't bother sending them an email as they never reply to emails (very strange as for the online shop). Also they don't pay to much attention to what they pack, I ordered speakers in walnut finish but they send me black ones (!). My advice - check what you got as your equipment arrives so you can send it back immediately and don't send them emails call them instead.
Simon Roger found this review useful
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