I ordered a Ibanez Guitar start pack for a christmas present on the 22nd of December, i phoned the shop and spoke to a very helpful man called Richard.
He put me at ease, talked me through what I wanted to order and promised it would be delivered on Christmas eve, thankfully they use DPD for deliveries who are also brilliant.
I would have no problems recommending them at all & i will be using them for all my future music related orders
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