MR Roach´s profile

Reviews (2)

iPhone Surgery Limited

Easy to use, fast, reliable service.

The web site is very clear and easy to use - it guides you through the questions very well. The only improvement would be if it said earlier that when you don't use their courier service to send your phone, you get a page to print out at the end with an address label - I was left wondering what would happen, and so it made me hesitate to finish my purchase. Another trick: enter your details, but don't complete the transaction (I only delayed to get my phone backed up) - they email a 10% discount code to encourage you to use their service. What nice people! Anyway, sent the phone (used Post Office with insurance - £12 cheaper than the courier, but you do have to go to the PO), iPhone-surgery emailed when it arrived, and when it was fixed faster than PO's package tracking! In 2 days the phone arrived back fixed and better packaged & wrapped then I had sent it. Before using iPhone-surgery I did investigate the DIY approach - there's plenty of YouTubes showing how, and places to buy the bits but, just check out the size of the outside screws - they're tiny, and the YouTubes are great at showing you how to get in to the part, but they don't show the reassembly process - I suspect it's somewhat harder! Anyway, at £35 all in (£27 to iPhone-surgery and £8 to PO), I'm happy - I'd recommend iPhone-surgery - they're very well set up, did the job, and kept me informed promptly at all stages.

Mr Memory

Delivered the right thing, fast the week before Xmas

The web site helped me select what I wanted, by machine, and mr memory delivered in double-quick time the week before Xmas at no charge for p&p. They rock!

02 January 2013

Reply from Mr Memory

Good Morning Mr Roach,

I would like to thank you for taking the time and effort to leave a review following your recent order. I really appreciate reading all the feedback left, and look forward to supplying you again in the near future.

Best Regards
Andi Tamplin - Assistant Web & Data Manager

MR Roach´s profile

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MR Roach
Reviewer
United Kingdom

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