After shopping around for the best value I picked out what I wanted on line, printed it off and then went to the showroom to check out the quality, which is superb.
The salesman went through my order to make sure I hadn't forgotten anything which I hadn't as the website prompts you for all the hidden bits like waste systems and valves.and I tweaked a few items on his recommendation, which was spot on.
I was kept fully up to date with the progress of my order. Delivery was confirmed within a couple of days. I was given a 2 hour delivery slot and a phone call an hour in advance meant I didn't have to waste time off work and they arrived right on time. The delivery men were helpful, courteous and efficient.
Only negatives are there is no refund policy and there's no function on line to save and go back to your shopping list so you need to know what you want and need which can be a bit tricky if you're dependent on builders like we were.
I checked out the sofas on the website and knew exactly what I wanted when I went into the store. Had a quick look round to make sure I hadn't missed anything and found another suite that I also quite liked. Normally in sofa shops the staff pounce on you as soon as you walk in the door but they left us alone until we wanted help and then there were plenty of staff available.
The salesman was really relaxed, no hard sell.... the only quibble I had was when I mentioned I was undecided between two suites and without checking anything he immediately said the cheaper one wouldn't be available for delivery until after Christmas (even though it had a sign on saying it would be). I did feel afterwards that I might have been manipulated towards the more expensive suite so I checked on the website afterwards and found he was right.
I ended up with the sofas I'd chosen in the first place and it's lovely; smart and stylish.
I had a bit of a problem with one of the cushions and a surveyor called out to look at it and again the service was great.
Would definitely buy from CSL again and recommend them to anybody.
Bought the maxi straighteners for my 17 year old daughter for Christmas and she loves them even more than her old slim ones. She can now do her long, thick hair in half the time and the black and gold style looks expensive and flash.
I got the hairdryer off my lovely hubby... it's a bit heavy and clunky but it's powerful enough with good speed and heat settings and a nice long lead.
The service from GHD was brilliant and the order was dispatched and received really quickly despite being placed just a couple of days before Christmas.
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