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Reviews (2)

Bellsshoes

Amazing service

Managed to find the Clarks shoes I was looking for on the Bells site - seemed to be sold out everwhere else. Their price was better than Clarks price and the delivery service was excellent. Will definitely be buying from them again

Rubbersole

RUBBERSOLE DID NOT HONOUR ADVERTISED DISCOUNT

I SAW ON "ALL MY SHOES" THAT RUBBERSOLE WERE OFFERING A 20% DISCOUNT ON ALL ORDERS OVER £120. I ORDERED BOOTS WHICH WERE OVER £130 BUT DID NOT RECEIVE A DISCOUNT. RUBBERSOLE SAID THIS WAS BECAUSE "ALL MY SHOES" IS NOTHING TO DO WITH THEM. I SUGGEST RUBBERSOLE SORT OUT THIS APPARENT ANOMALY BEFORE THEY HAVE ANY MORE DISGRUNTLED CUSTOMERS.

02 January 2013

Reply from Rubbersole

Hello Helen,

I do apologise that the information on this third-party website is inaccurate, but unfortunately we cannot be held responsible for their errors. We may have not been able to honour the discount if the item was already discounted as discounts and other promotions are not able to be combined.

We have our marketing team on the case about third party websites like these and strive to have the most accurate information available on the net. However Internet is vast, so unfortunately we can't always be aware of all of the websites that promote our products.

At a last resort, if ever you would have questions about a voucher, I would encourage you to contact our customer service directly by telephone and we would be more than happy to take a look at the voucher and see if it applies to the terms and conditions on our website!

Kind Regards,
Katie, Rubbersole Customer Service

Helen´s profile

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Helen
Reviewer
United Kingdom

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