Ellis Brigham Mountain Sports

Delivery did not turn up on date stated.

I got an email and text giving me a date for delivery and waited in all day but the delivery did not arrive. I tweeted interlink and did not get a reply. The delivery turned up a day late, completely wasting my time.

Also I needed to return my boots as they were the wrong size and have to pay for the privilege. That means I have three lots of delivery to pay, which is ridiculous. I will not be using TSA or interlink again and will be telling my friends the same.

02 January 2013

Reply from Ellis Brigham Mountain Sports

Thanks for the feedback and apologies about the problem with the delivery. Although Interlink are generally excellent (as the reviews on Trustpilot confirm), no delivery service is 100% perfect and sorry that on this occasion we have let you down. If you haven't already done so, please contact our customer service manager on 0844 3721010 to discuss an agreeable solution.