Lori Kay Gledhill´s profile

Reviews (2)


very frequent user.... love them!

Used ASOS for years. I have had one time (out of about 30) where the package went missing! but another was sent next day delivery free of charge.


Poor service, False promises

Ordered some clothes on Thurs 27th Dec next day delivery as I was going out on 28th for xmas and would have liked the dress and necklace for then. Sat in all day (Fri 28th)contacted them via facebook and only got brush off replies saying it was probably too early to track. Saturday 29th managed to get a proper response, my package had been lost. So I was dissapointed but these thing happen, I can wear the outfit for NYE. So they resent the package and advised it would get here next working day Mon 31st NYE. AGAIN sat in all day sent several msgs and said "There is still every chance this order will be delivered today". Guess what? It didnt. Still waiting...................

04 January 2013

Reply from Missguided

Hi Lori,

I cannot apologise enough for the late delivery of your order, unfortunately due to a slight carrier delay Royal Mail were meant to inform you of the the parcel's late arrival. I have tracked the order and it appears to have been delivered.

Best Wishes,
Grace xx

Lori Kay Gledhill´s profile

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Lori Kay Gledhill
Sheffield, United Kingdom