Mr Kirke´s profile

Reviews (3)

Time 4 Sleep

Solid enough order process and product

Solid enough order process and product

Naturesbest

I use cod liver oil, great product and great info upon emailing the company

I emailed the company regarding cod liver oil. They responded quickly and very comprehensively. I eventually ordered the product and haven't been disappointed.

Heinnie Haynes

Failed to deliver next day delivery despite despatch emails

I paid for next day delivery as I needed items for the weekend. I had emails to say it had been despatched with UPS so made arrangements to stay in that day. I stayed in all day to some considerable inconvenience only to get an email at nearly 8pm off UPS to say it would be delivered the next business day. A waste of a day and no products for the weekend. My postage has been refunded but there has been no apology or explanation

02 January 2013

Reply from Heinnie Haynes

Many thanks for taking time to post a review.

I'm sorry that UPS let both of us down on this - you paid for next day delivery, we dispatched it in good time, but UPS failed to deliver. I wonder if the Christmas/New Year volume of parcels contributed to the delay?

We have indeed refunded your postage, and, once we caught up with our own New Year volume of emails, we sent you an additional token of apology.

with best wishes

Mr Kirke´s profile

profile image of Mr Kirke
Mr Kirke
Reviewer
United States

About