Ok so I adore pretty much all of lush products..
However this review is about how it is run and how nothing is being done about it.
There is a growing list of problems that the owners of lush are not addressing and it should and will be taken to trading standards... These include
Countless broken items in their gift boxes
Countless broken items from mail order
A make up range bought out that in nearly every pot the applicator falls into the pot never to be seen again! And very expensive
Paper bags that brake and fall apart especially if a little damp
But the biggest let down is the LEAKING BLACK BOTTLES OF PERFUME...now I have never ever owned a leaking perfume bottle not ever..that is until I bought lush..OMG so many leaky bottles and lost bottles now.. This is not in and lush need to get their big heads out of the dark place and see what's going on here!
Underweight products in the gift boxes..
The list goes on..
This company should not be allowed to be run like this..and to be perfectly honest I'm sick to death of having to ring or email mail order for them to sort out yet another complaint..(and why should I stop buying their bombs or bubble bars? I adore them) its the management I hate..
They claim to be a cruelty free company and enviiromental friendly too, however with all the items they have to resend due to bad packaging I'm wondering how friendly they actually are?
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