David Duncan´s profile

Reviews (2)

Printer Basics

Unbeatable service

The service was impeccable, the printing results are excellent, the only unknown, is how long the cartridges will last. If their life span is acceptable, then I will have no hesitation in re-ordering and recommending to others.

PRC Direct

prcdirect simply didn`t/couldn`t, deliver what rthey advertised for sale.

After sourcing the smart TV that I wanted, I placed my order with PRCdirect, who confirmed my order and then heard from "Sage Pay" that my payment would go via them to PRCdirect (my order number:7002045). All was going as it should, until I received a call next day, to inform me that the model TV that had been promised, was no longer available, but not to worry, they could offer me an alternative for £40 odd more, or a "non-smart TV" for considerably less. When I pointed out that the second option was ridiculous, as I particularly wanted a smart TV, I was promptly told that my original choice of Toshiba 32RL953B, also wasn`t "smart". (WRONG!!). As the upgrade ( Toshiba 958) at £40 odd extra also wasn`t attractive, I decided to cancel the order and look elsewhere. Although my payment of £284 had not left my bank account, it had been earmarked for payment, so effectively was no longer available to me ( informed of this by my bank), it subsequently took an inordinately long time for PRCdirect/Sage Pay, to relinquish the call on my payment and for it to be credited back into my account. When I checked the PRCdirect website, the advertisement for the Toshiba 953 model had been removed, just a pity that they couldn`t have removed it when the TV was no longer available to them, before accepting orders for it.

David Duncan´s profile

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David Duncan
Reviewer
United Kingdom

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