Mikaela´s profile

Reviews (2)

The Cotswold Company

Sent back twice.

Have to cancel my order after sending it twice. First instance, the end corner was damaged. Second delivery, cant use the doors for the screws were broken and stucked in the wood. Quality is good as the price itself. Great customer service though.

24 June 2013

Reply from The Cotswold Company


I'm really sorry to hear that we haven't been able to deliver this product to you successfully. This is a range that performs really strongly in terms of any quality issues so I'm surprised and disappointed for you that we evidently had these problems. I hope our Customer Services team have at least made this process as stress-free as possible and that you will consider purchasing from us again in the future.

Barry Clare
Customer Services Manager
0844 984 0444


It's ok.

Got this for my kid. It was working well after the first use. The next day, the back lights, which is one of the distinct features of the scooter, just totally went off.

Mikaela´s profile

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United Kingdom